Privacy Policy

This policy explains how Mera Trading Ltd, trading as Carvanta.co.uk (“we”, “us”), collects and uses your personal information when you use this website or buy from us. We are committed to protecting your privacy in line with UK GDPR and the Data Protection Act 2018.

What We Collect

Order information — your name, billing and delivery address, email address, phone number and details of the products you buy.
Account information — login details if you create an account.
Technical information — IP address, browser type and cookies needed to run the website, keep your basket working and understand how the site is used.

How We Use It

To process and deliver your orders, take payment and provide receipts;
To respond to enquiries, returns and warranty claims;
To meet our legal obligations (e.g. tax and accounting records);
With your consent, to send occasional offers — you can unsubscribe at any time.

Payments

Card payments are processed securely by our payment providers. We do not store your full card details on our servers.

Sharing

We only share your data with the services needed to fulfil your order — payment processors, delivery couriers and our website hosting provider. We never sell your personal information.

Retention

Order records are kept for 6 years to meet UK tax requirements. Other data is kept only as long as needed for the purpose it was collected.

Your Rights

You have the right to access, correct or delete your personal data, to object to or restrict its processing, and to data portability. To exercise any right, email admin@carvanta.co.uk. You can also complain to the Information Commissioner’s Office (ico.org.uk).

Cookies

This site uses essential cookies for the shopping basket and checkout, and optional analytics cookies to help us improve the site. You can control cookies through your browser settings.

Mera Trading Ltd, trading as Carvanta.co.uk
Unit 3 Leofric Court, Progress Way
Binley Industrial Estate
Coventry CV3 2NT
Phone: 07498 476786
Email: admin@carvanta.co.uk